This page explains what data we collect and why.
What data
When you send us a request, we receive your name, phone number, email address and city, a note about you and optional answers about training or an event. We also receive technical data such as your IP address and your history of visits to the site.
Why we use it
For a request, so that we can contact you and answer your question. The legal basis is your consent. We use technical data to prevent errors and to keep the site secure.
Who we share it with
The data is processed by our hosting provider, our email service provider and optional technology suppliers. If a request also reaches a Slack channel, that is part of our internal workflow. We do not sell the data or use it to build advertising profiles.
Google Analytics
Analytics only loads if you have given your consent. You can change your consent at any time by deleting the cookies in your browser. For Analytics, we switch off advertising-related storage and use IP anonymisation.
How long we keep it
We keep requests until the matter has been dealt with and a reasonable retention period has passed. As a rule, we delete request data after 12 months if the question does not need to be followed up.
Your rights
You have the right to see your data, to ask for it to be corrected or deleted and to object to its processing. Write to us at padel@audentesfitness.ee or use the contact form. You can also lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).
Other
The principle is simple: we collect less and keep what we need to answer your request.